Savale Holdings Pty Limited (“Savale”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

 

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

• Name
  
• Email address
• Phone number
• Billing and shipping address

Order Information

• Products purchased
• Order history
• Payment details (processed securely via third-party providers)

Technical & Usage Data

• IP address
• Device and browser information
• Pages visited and interactions
• Cookiesand tracking data

 

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Communicate with you regarding purchases or enquiries
• Provide customer support
• Improve website performance and user experience
• Send marketing communications (where permitted)
• Detect and prevent fraud or misuse

 

3. Sharing Your Information

We may share your information with trusted third parties, including:

• Shopify (e-commerce platform)
• Payment providers (e.g. Stripe, PayPal)
• Shipping and logistics partners
• Marketing, analytics, and advertising platforms

These parties only process your information as necessary to provide their services to us.

 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core site functionality
• Analyse traffic and performance
• Personalise your experience
• Deliver relevant advertising

You can manage cookie preferences through your browser settings.

 

5. Marketing Communications

Where you have opted in or were permitted by law, we may send you marketing communications.

You can unsubscribe at any time using the link provided in our emails.

 

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Payment information is processed securely through encrypted third-party providers and is not stored by us.

 

7. Your Rights (Global Overview)

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise any of these rights, contact:
gotyourback@savalefootwear.com

 

8. Australian Privacy Rights (APPs)

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

You have the right to:

• Access and correct your personal information
• Lodge a complaint if you believe your privacy has been breached

We will respond to all privacy enquiries within a reasonable timeframe.

 

9. European Union & UK (GDPR)

If you are located in the EU or UK, you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing

We process your data on lawful bases including:

• Performance of a contract (orders)
• Legal obligations
• Legitimate interests (e.g. improving services)
• Consent (for marketing)

You also have the right to lodge a complaint with your local data protection authority.

 

10. United States Privacy Rights (CCPA/CPRA)

If you are a resident of California or certain U.S. states, you may have rights to:

• Know what personal information we collect
• Request deletion of your personal information
• Opt out of the sale or sharing of personal data

Savale does not sell personal information in the traditional sense.

To make a request, contact:
gotyourback@savalefootwear.com

 

11. International Data Transfers

Your information may be transferred to and processed in Australia or other countries where our service providers operate.

We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

 

12. Retention of Data

We retain your personal information only for as long as necessary to:

• Fulfil orders and provide services
• Comply with legal obligations
• Resolve disputes

 

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website, and continued use of our services constitutes acceptance of any updates.

 

14. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal information:

Savale Holdings Pty Limited
gotyourback@savalefootwear.com